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Closed Captioning

For closed captioning concerns regarding KMSS-TV and KSHV MY45, please contact our captioning hotline:

Phone: (318) 671-7279
Fax: (318) 631-4194

We will make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day

Written closed captioning complaints should be directed to the following:

Steve Henry
Chief Engineer
3519 Jewella Ave
Shreveport, Louisiana 71109
Phone: (318) 671-7279
Fax: (318) 631-4194
Toll Free:

Before sending a formal written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.