Passengers doubtful that fog, not norovirus, cut cruise short

CNN
Friday, January 31, 2014 - 1:22pm

The Centers for Disease Control and Prevention is overseeing the sanitization of a Princess Cruises ship that cut short its seven-day Caribbean itinerary after 165 passengers and 11 crew members fell ill in a norovirus outbreak, the cruise company said Friday.

The Caribbean Princess will depart for its next trip Saturday, as scheduled, the company said, stating that this week's trip was cut short not by illness, but by a forecast of dense fog this weekend at the Houston port that was its final call.

The report didn't sit well with some passengers, who spoke to CNN affiliate KHOU as they disembarked the ship Friday.

"That's last Tuesday they tell us this, and they've never said anything different," Keith Davis of Austin told KHOU of the fog report. "I knew then nobody can predict five days in advance. I knew that that wasn't the case. They were just doing that to minimize their damages. ... I didn't like the way they treated us. I don't like being lied to, and I don't like the captain doing that."

Sam and Terry Bible of Woodville, 100 miles northeast of Houston, told the station they doubted fog spurred the decision to cut the trip short, and Bill and Linda Askins of West Columbia, 50 miles south of Houston, said they had a great time but were disappointed to turn back before the ship reached Belize.

"I'm still looking for the fog," Bill Askins told the station. "It's a little irritating."

Linda Askins added, "We were looking forward to (going to Belize). That's why we had taken the cruise, yes, but things happen. We understand."

The Caribbean Princess departed Saturday on its Western Caribbean tour with planned stops in Cozumel, Mexico, the Honduran island of Roatan and Belize, but threats of fog and a Houston port closure forced the ship to return home before it made it to Belize, Princess said in its statement.

Port of Houston Authority spokesman Bill Hensel said Princess was informed Tuesday that there was "a high probability of a fog event" this weekend, but he was unsure from where the report of a possible port closure may have emanated. He emphasized, though, that the port authority controls a limited number of facilities there.

The cruise ship was carrying 3,104 passenger and 1,149 crew members.

"We truly regret having to make this change to our passengers' vacations, and we hope they understand that we did not have any choice but to return to Houston early before the unusually heavy fog closes the port," it said.

Princess will provide hotels for those flying out of Houston, and passengers "will receive a future cruise credit of 20% of their fare as well as one day per diem" for meals and other expenses, the statement said.

"Approximately five passengers" still had norovirus symptoms Friday, the cruise line said, describing it as "a common but contagious illness which is widely circulating throughout North America." The gastrointestinal illness causes vomiting and diarrhea, the CDC says.

Sick passengers were asked to stay in their cabins while staff disinfected public areas such as restrooms and elevators. Several passengers told KHOU that crew members wearing gloves distributed hand sanitizer throughout the ship, and passengers weren't allowed to touch items like salt shakers, tongs and forks in the ship's common areas.

Robert Fisher of Houston said he came down with an illness, but the symptoms passed after two days. Still, he said, the staff made him feel as if he were being incarcerated.

"I was tired of being held as a prisoner in the room," he said. "They didn't bring food. They said they were bringing food. We had to call and remind them every time."

His cabin mate, Steve Juneau said, "I would have to leave the room and go get him food." He added that the staff worked diligently to keep the outbreak from spreading.

"They were trying really hard, but they were also very rude about it," Juneau told KHOU.

Fisher said the 20% credit on a future cruise amounted to "nothing" when you consider he wasn't allowed to dine in the onboard restaurants and never saw Belize.

Despite more than one of every five passengers being ill, many passengers reported seeing no sick people during the trip. Lloyd and Rosie Swayne of Grand, Texas, saw a passenger vomiting on the beach during one of the cruise's stops.

"They immediately removed her, cleaned the area, bleached the sand, everything. It was handled well," Lloyd Swayne told KHOU.

The news follows reports of sickness this week on another cruise ship, this one from the Royal Caribbean line.

Nearly 700 crew and passengers fell ill aboard the Royal Caribbean's Explorer of the Seas, the highest number of sick people reported on any cruise ship in two decades, CDC data show.

That ship returned home Wednesday, two days earlier than expected.

Norovirus is also suspected on board the Explorer of the Seas, though the cause of the illness there has not been confirmed.

CNN's Suzanne Presto, Dana Ford and Miriam Falco contributed to this report.

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